Rejuva Jar® Limited Product Warranty
Version: 2026.08.01 Effective date: August 1, 2026
LIMITED WARRANTY
This written warranty is designated a Limited Warranty.
1. Warrantor
High Vibes Health Collective 212 E. Rowland Street, No. 227 Covina, California 91723 Telephone: (626) 784-8284 Online contact: https://rejuvajarstore.com/contact/
2. Covered purchaser and Product
This Limited Warranty covers the original retail purchaser of a new Rejuva Jar® kit or separately warranted Rejuva Jar® component purchased directly from the Store or an authorized seller.
Proof of purchase may be required. Product registration is not required when other reasonable proof establishes purchase and coverage.
3. Warranty period
Coverage begins on the confirmed delivery date and continues for 30 calendar days.
A replacement Product or component receives the longer of:
- the remainder of the original warranty period; or
- 30 calendar days after replacement delivery.
4. Coverage
The warrantor promises that the covered Product will be free from defects in materials and workmanship that materially prevent ordinary Product function during the warranty period.
Covered examples may include:
- a missing required component;
- a materially defective fitting;
- a manufacturing flaw in supplied hardware;
- a leak caused by a manufacturing defect;
- a Product received in a materially nonfunctional condition.
Transit damage remains additionally governed by the Shipping Policy.
5. Exclusions
Coverage does not include damage caused by:
- impact, dropping, crushing, or accidental glass breakage after delivery;
- thermal shock or exposure inconsistent with Instructions for Use;
- improper assembly, installation, hanging, cleaning, storage, or handling;
- use after visible damage;
- misuse, abuse, neglect, or unauthorized commercial use;
- alteration or modification that causes the claimed failure;
- normal wear;
- consumable items after ordinary use;
- loss or theft;
- contamination after opening or use;
- use contrary to current labeling or Instructions for Use.
Use of a third-party part or service does not automatically void coverage. Coverage may be denied only when the third-party part, service, modification, or conduct caused or materially contributed to the claimed failure.
6. Claim procedure
A warranty claim should be submitted through:
https://rejuvajarstore.com/contact/
Recommended subject: Warranty Claim — Order [number]
The claim should include:
- Customer name;
- order number or proof of purchase;
- Product and component involved;
- delivery date;
- description of the defect;
- date the defect appeared;
- photographs or video reasonably showing the condition;
- shipping-container photographs when transit damage is involved.
No Product should be mailed before issuance of a return authorization.
7. Inspection and remedy
After reasonable inspection, the warrantor may provide one of the following remedies:
- repair;
- replacement with the same or functionally equivalent Product or component; or
- refund of the covered Product purchase price.
The warrantor selects the remedy, subject to applicable law. A remedy will be completed within a reasonable time after receipt of the information and Product reasonably required for evaluation.
The warrantor pays reasonable shipping necessary to complete an approved warranty remedy.
8. No charge for covered remedy
No fee will be charged for a covered repair, replacement, or refund. No prohibited tie-in purchase or branded service is required to preserve coverage.
9. Implied warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE 30-DAY DURATION OF THIS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATION OF IMPLIED-WARRANTY DURATION. THE LIMITATION DOES NOT APPLY WHERE PROHIBITED.
10. Incidental and consequential damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WARRANTOR IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM BREACH OF THIS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE EXCLUSION DOES NOT APPLY WHERE PROHIBITED.
No exclusion applies to personal injury, fraud, willful misconduct, product liability, or another liability that cannot lawfully be excluded.
11. State rights
This Limited Warranty grants specific legal rights. Additional rights may exist under state law.
12. Pre-sale availability
This complete Limited Warranty must remain available through a conspicuous link on every covered Product page and at checkout before purchase.
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